FREQUENTLY ASKED QUESTIONS

WE'RE HERE TO HELP

View of the mountains

GENERAL &
RESERVATIONS

Yes, any guest renting a room at Lodge On The Desert must be at least 21 years of age.

Reservations may be cancelled without consequence until 3pm three days prior to arrival. Different cancellation policies may apply to packages and special offers. Reservations cancelled after 72 hours prior to arrival will be charged for the first night plus tax.

There is a No-Show Charge. One night's room rate plus tax will be charged to your credit card on file.

Check-in time is 3pm
Check-out time is 12pm (noon).
If you would like to extend your stay, please contact our Guest Services team by dialing 0 from your guestroom telephone, and we will do our best to accommodate your request. On the morning of your departure, your folio will be placed under your door. For express check-out, please leave your key in your room upon departure and notify our Guest Services team of your departure time by dialing 310 from your guestroom telephone.

Lodge On The Desert provides complimentary guest parking. Please provide the color, make, and model of your vehicle upon check-in.

Each additional person 17 and older is $20 per night.

We do have rollaway beds available for $15 per night. Advance notice is recommended. Unfortunately, cribs are not available.

Yes. Children 17 years old and younger stay free in the guestroom of an accompanying parent or guardian.

Early check-in and late check-out are based on availability. Please make arrangements for early arrival or late check-out in advance. If we are unable to accommodate your request, your luggage can be stored for you.

A $50 early departure fee will be charged if nights are removed from your reservation within 72 hours of arrival or during your stay.

Occupancy tax is 12.05% per room per night, not included in the rate (6.05% state, 6% city). There is an additional City of Tucson surcharge of $4 per room per night, included in the rate.

Dogs are welcome at Lodge On The Desert for a non-refundable fee of $25 per night. Oog-friendly rooms are limited and subject to availability. Advance reservations are required, and all stays including a canine must adhere to our dog guidelines.

All Lodge accommodations are non-smoking.

Yes, the front desk will hold them for you until you're ready.

Yes, there are a limited number of ADA Deluxe King guestrooms.

To purchase gift certificates, contact the Lodge manager at sales@lodgeonthedesert.com

Lodge On The Desert is a partner of Stash Hotel Rewards, the independent traveler's rewards program, where you can earn and redeem points for free stays at one-of-a-kind, top-rated independent hotels in the U.S., Mexico, and the Caribbean. Membership is easy, flexible, and (best of all) free. Learn more about Stash Hotel Rewards.

Our Deluxe guestrooms and Suites come with in-room safes. We also have safety deposit boxes available at the Front Desk.

Tucson International Airport is just a short 20-minute drive away from Lodge On The Desert.

The following credit cards are accepted:

  • American Express
  • Diners Club
  • Discover
  • EuroCard
  • MasterCard
  • Visa

We do. The following items are complimentary and available to you. Just as a front desk team member and they will assist you.

  • Disposable razor
  • Feminine hygiene products
  • Sewing kit
  • Toothbrush
  • Toothpaste
  • Shower cap

The wellbeing of our guests and team members is very important to us here at Lodge On The Desert, and we have enhanced our already stringent safety and sanitation protocols.

WHILE YOU'RE HERE

We do offer room service:

  • Lunch is from 11am to 2pm.
  • Dinner is from 5pm to 9pm

Please review menus and call 520-320-2014 to place your order.

Simmons® BeautyRest Black™ Beverly Hills™ Plush memory foam bedding wrapped in luxury items.

Yes, an iron and ironing board are located in each guestroom closet.

Yes, for dry cleaning or laundry, please dial 0 from your guestroom telephone, and our Guest Services team will gladly assist. Same-day service is available Monday through Saturday for laundry dropped off by 8:45am at the Front Desk. For all other laundry, pickup is 9am and returned no later than 6pm. Laundry bags and slips are located in your guestroom closet. Please note, there is no laundry service on Sunday.

For the safety of our guests and team members, we have temporarily closed our fitness center. Please contact the hotel directly for updates at 520-320-2000. We apologize for the inconvenience.

All guestrooms offer complimentary access to Wi-Fi.

All stays at Lodge On The Desert include a complimentary Lodge breakfast.

We are happy to assist with these requests. Please give us a call at 520-320-2000 to discuss available options.

Yes. The Business Center is located on the first floor of the Hacienda building and is open 24 hours a day with computer access and a printer available for guest use. For assistance with copies, faxes, and shipping, please visit our Reception Desk. Nominal fees may apply.

We do. We sell snacks, non-alcoholic beverages, and unique, Southwestern-inspired items.

Lodge On The Desert's heated saltwater pool and whirlpool spa are open daily and located just off the lobby. There is no lifeguard on duty, and guests use the pool at their own risk. Children under 17 must be accompanied by adult. No glassware or outside food or drink are allowed in the pool area. Guests who use the pool must comply with pool rules as posted. Due to the health code, no pets are allowed in the pool area. Please refrain from smoking in the pool area; a designated smoking area is located in the parking lot.

Open daily, 6am to 10pm

MEETINGS & EVENTS

We would love to host your next meeting or event. For all meetings, weddings, and special event information, please submit a request.

We would be honored to host your special day. Learn more about weddings at Lodge On The Desert. For more information or to schedule a property tour, please call us at 520-320-2003 or email weddings@lodgeonthedesert.com.

Our sales team is staying informed with the most up to date information and guidelines that could possibly impact your event. We will communicate any changes that may affect your experience and will work with you to creatively explore alternative options or dates.

YES! Please connect with your sales manager to discuss your program needs. Lodge On The Desert and our in-house audio-visual provider, White Tie Productions, are pleased to provide innovative ways to host your next meeting.

Our sales team has updated capacities for each meeting room to reflect physical distancing for various setups. We are also taking advantage of our beautiful outdoor space to provide additional setup options.

In ordinance with government regulations, we will not be offering buffet service. Our culinary team works with seasonal ingredients to offer delicious plated meal options, no matter the budget or palate.

Our 100-room hotel is made up of 14 separate buildings. Guests can enjoy an open-air experience, which is better for practicing physical distancing – no hallways or elevators. Our restaurant's dining room opens onto the covered patio and courtyard, providing guests with a comfortable dining experience.

THINGS TO DO

There is so much to do in Tucson. Here's a list of a few of our favorite local activities and adventures.

Yes, Tucson is home to many events. Learn more about our annual events.

CIELOS

Reservations are not required at Cielos, however they are highly encouraged. Make your dining reservation online or call 520-320-2014.

Please call us at 520-320-2014 to make any changes or to cancel your Cielos reservation.

Please visit menus and hours to learn more about Ceilos' hours of operation.

Please visit menus and hours to view Cielos' seasonal menus.

We do. Please call us at 520-320-2014 to place your order.

To purchase gift certificates, contact the Lodge manager at sales@lodgeonthedesert.com.

Cocktails at Cielos

POOLSIDE TREATS

Stock up on snacks and refreshing drinks from the lobby Gift Shop, perfect for late-night cravings or bites by the pool.

Casita Suite

CIELOS HAPPY HOUR

Make your way to Cielos for daily Happy Hour to enjoy craft cocktails and Southwestern-inspired dishes.

Terrace at night

INTIMATE DESERT WEDDINGS

Design your dream wedding at an Arizona landmark with a beautiful desert mountain backdrop.

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